Frequently Asked Questions

How much is Shipping?
Shipping Charges for US
$0 - $20 = $6.00
$21 - $150 = $10.00
$150 - $300 = $15.00
$300 and up = $25.00

Shipping for Hawaii
$3.00

Who are Lilikoi Candles?
We are 2 sisters born and raised in Honolulu, Hawaii. After being disappointed time and again with the lack of quality scented candles in Hawaiian scents, we began to make our own. For over a year we worked on perfecting a wax formula and mixing scents to match the different flowers and fragrances of Hawaii. When we were happy with what we created, we started Lilikoi Candles to share the Aloha with everyone! We are our own biggest customers and happily test our items and scents to make sure they are the quality people expect.

Will my order take 2-4 weeks?
The majority of orders are sent out in 1-2 weeks time. We say 2-4 in case of unforseen circumstances.

Can you send me a catalog?
Because of our everchanging scents and items, we keep our website updated, but do not carry a catalog.

Do you Wholesale?
Not at this time.

Will you exchange links with my website?
Please see our Link Faq.

Why do you close during the last half of December?
During the Christmas season, we want to ensure our customers receive their orders on time. We also like to take the time to spend the holidays with family and loved ones.
Check our Events page for more information.

Do you donate to non-profit organizations?
In the past, Lilikoi Candles has donated to the local Red Cross, Okinawan Center, and other local charities.

Will you donate to my organization?
We donate to non-profit organizations located in Hawaii. Send a request via USPS (snail mail) on your organization's letterhead to our address located on the contact page. We ask for a minimum of 1 month and that the donation be of our own choosing. We evaluate donation requests case by case. We can not fulfill all requests we receive.